As Christmas is drawing nearer, you might be thinking of buying a puppet for a Christmas gift. We can help you to buy, but also, we will always refund 100% if the puppet bought isn't quite what the recipient wanted. There's no need to exchange, a refund is fine.
We usually ask that you contact us within 2 weeks of receiving the item, but for the holiday season, we're happy to extend that period to two weeks after Christmas Day.
Stock is added from midday to 9pm Monday to Saturday.
We are open to chat by phone, between 10am and 7pm if someone is available.
We do have a chat box facility for the site but didn't think we would put it into operation, I know I always click away when a little box comes up to ask me if I need help!
Happy Shopping :)